TERMS & CONDITIONS

Last updated: 26th September 2024

These Terms & Conditions govern your relationship with “Gardens of Vaitarna” ("the Company", "we", "our", "us") website “www.gardensofvaitarna.com” (the "Service") operated by Vaitarna Estate Pvt. Ltd. Please read these Terms carefully before using our website or making a purchase.

By accessing or using the Service, you agree to be bound by these Terms.

General Information
1. Gardens of Vaitarna specializes in selling FMCG and agro-consumer products, including but not limited to mango pulp, rice, pulses, and other related items.
2. All products sold on our website are subject to availability. We reserve the right to modify or discontinue products at any time without notice.
Account Registration
1. To purchase products from our website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and password.
2. You agree to provide accurate and complete information during the registration process and update your account details to ensure their accuracy.
3. You are responsible for all activities under your account and agree to notify us immediately of any unauthorized use of your account or any other security breach.
Product Information
1. We strive to provide accurate and detailed information about our products, including descriptions, pricing, and availability.
2. Prices are subject to change without notice. All prices are inclusive of applicable taxes unless otherwise stated.
3. We do not guarantee that the product descriptions, images, or other content on the website are error-free, complete, or current. If you receive a product that differs materially from what was described, your sole remedy is to return it in unused condition for a refund or exchange.
Orders and Payment
1. By placing an order through our website, you agree to purchase the selected product(s) for the price indicated.
2. We accept payments via Razorpay. All payments must be received in full before the product is shipped.
3. You agree to provide current, complete, and accurate purchase and account information for all purchases made on our website.
4. In the event of an unsuccessful payment or fraudulent activity, we reserve the right to cancel the transaction and refuse future transactions with the affected customer.
Shipping and Delivery
1. We strive to process and ship orders promptly. Delivery times may vary depending on your location and the shipping method chosen.
2. Shipping costs and delivery times are estimated at checkout and are subject to change based on unforeseen circumstances.
3. We are not responsible for delays caused by shipping carriers, weather, or other factors beyond our control.
Returns and Refunds
1. No Return Policy: All sales are final. We do not accept returns or exchanges of any products once they have been purchased.
2. Refunds: We do not offer refunds for any products purchased, except in the case of defective or damaged items as described in Section 6.3.
3. Defective or Damaged Products: If you receive a product that is defective or damaged, please contact us within 24 hours of receipt. We may require photographic evidence of the defect or damage. At our discretion, we may offer a replacement product or a refund.
4. Refund Process: If a refund is issued for a defective or damaged product, it will be processed via the original payment method within 7 days of our approval.
5. Exclusions: Any products that are damaged due to misuse, mishandling, or unauthorized alterations will not be eligible for refunds or replacements.
Intellectual Property
1. All content, including but not limited to text, graphics, logos, images, and software, is the property of Vaitarna Estate Pvt. Ltd. and is protected by copyright, trademark, and other applicable laws.
2. You may not use, reproduce, or distribute any content from our website without our prior written consent.
Limitation of Liability
1. To the fullest extent permitted by applicable law, Vaitarna Estate Pvt. Ltd. shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the website or the purchase of products.
2. Our total liability to you for any claims arising out of or in connection with these Terms shall not exceed the amount paid by you for the product(s) in question.
Governing Law
1. These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions.
2. Any disputes arising out of or relating to these Terms, or the use of our website shall be resolved through binding arbitration in India.
Changes to These Terms

Vaitarna Estate Pvt. Ltd. reserves the right to modify or replace these Terms at any time. Changes will be effective immediately upon posting to the website.
Your continued use of the website following the posting of any changes constitutes your acceptance of the revised Terms.

If you have any questions about these Terms & Conditions, please contact us at: vaitarna1@gmail.com or +91-7977642095.